01 Data Protection
SCAPE Marketing & Design aims to ensure that all data subjects visiting this website are fully informed, at all times, about the rules and principles governing the protection and processing of personal data implemented by the company. Protecting your privacy when handling personal data is extremely important to us and is a priority throughout our business processes.
Personal data stored during visits to our website is processed in accordance with the legal data protection provisions applicable in the country where the data-processing entity is located.
02 Definition of Personal Data
Personal data refers to any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is someone who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, electronic identifiers, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
03 Data Controller
SCAPE Marketing & Design is the entity responsible for the processing of personal data.
Personal data collected and processed by SCAPE Marketing & Design will only include information voluntarily, expressly, and unequivocally submitted through the forms available on this website or documents sent to us.
When visiting our website, our web servers typically store—among other information—details about the browser and operating system used, the pages visited within our website, and the date of the visit. They may also store the IP address assigned by your internet service provider (for purposes such as identifying cyberattacks).
Except for the IP address, only the personal data you voluntarily provide will be stored. For example, on our “Contact” page, you may provide personal information such as your name, email, subject, and message. In your message, you should not provide any additional personal information beyond what is requested, nor include sensitive or excessive details that may lead SCAPE Marketing & Design to process data improperly.
If you contact us, we may request certain data in order to communicate with you and resolve your inquiry. Regardless of the matter, your contact details will be retained in our database for follow-up regarding the issue that initiated your communication.
We will not use your personal data for other purposes, such as marketing, unless you expressly authorise us to do so, separately from your initial contact.
Protecting children’s privacy is essential to us, and we never knowingly collect or store information on our website from individuals known to be minors.
04. Use of Personal Data
SCAPE Marketing & Design uses your personal data for the technical administration of the website, for handling contact requests, managing clients, and product inquiries. Transmission of personal data to public institutions and authorities occurs only within the scope of legal obligations. Our employees are bound by professional confidentiality duties.
05. Data Retention Period
The period during which data is stored depends on the purpose for which it is processed. There are legal requirements that mandate retaining data for a specific period. When no such requirement exists, data will be stored only for the minimum time necessary to fulfil the purpose for which it was collected.
06. Sharing of Personal Data – Subcontracting
When necessary, third-party subcontractors may be engaged to perform specific data-processing tasks.
Whenever subcontractors access personal data to perform processing on behalf of SCAPE Marketing & Design, we take measures to ensure compliance with the requirements imposed by the GDPR.
Any subcontracted entity will process personal data solely under SCAPE Marketing & Design’s instructions and responsibility.
All technical and organisational measures required to protect personal data against accidental or unlawful destruction, accidental loss, alteration, disclosure, unauthorised access, or any other form of unlawful processing will be applied.
Where required by law, personal data may be disclosed to supervisory, tax, judicial, or investigative authorities.
07. Withdrawal of Consent
At any time during data processing, the data subject may modify or withdraw consent, with future effect, without affecting the lawfulness of the processing carried out up to that point.
Consent previously granted to SCAPE Marketing & Design may be withdrawn by sending a written request to:
Rua 1 Zona Industrial 180, 4520-475 Rio Meão
or by email to: geral@scape.com.pt
After requesting full withdrawal of consent, the data subject will no longer be contacted nor receive communications for the purposes described in this Privacy Policy.
If the data subject does not intend to withdraw consent but wishes to exercise other rights, they may request:
Access
Rectification
Erasure
Restriction of processing
Objection to processing
Data portability
The data subject also has the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD):
Address: Rua de São Bento, nº 148, 3º, 1200-821 Lisboa
Phone: +351 213 928 400
Fax: +351 213 976 832
Email: geral@cnpd.pt
08. Changes to the Privacy Policy
SCAPE Marketing & Design reserves the right to modify or update this Privacy Policy at any time. Any changes will be properly disclosed on the company’s official website, including within SCAPE Marketing & Design’s Cookies Policy.
Cookies are small files stored on your computer’s hard drive via your web browser. These files prevent certain browsing preferences from being lost when accessing new pages on our website, allowing for faster navigation.
Cookies cannot be used to identify you personally, and users can delete these files at any time through their browser settings.
This website uses the following cookies when authorised by the user:
• Personalisation Cookies
Allow us to remember user preferences related to location/language, so that users do not need to reselect these options on subsequent visits.
• Statistics Cookies
Allow us to understand how users navigate the website and how we can improve their experience and the website’s functionality.
We use Google Analytics—one of the most widely used and trusted analytics services—to collect anonymised, non-identifiable information such as pages visited or time spent on the site.
As previously explained, if you are unsure whether you need certain cookies, it is generally safer to keep them enabled, as they may interact with features you use on our website.
If you require further clarification, please contact us:
Email: geral@scape.com.pt
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